1. Introduction

At Amanat Properties we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.  

This policy applies to all individuals whose personal data we process, including website visitors, prospective and current landlords, and prospective and current tenants of properties managed under our rent-to-rent scheme portfolio

Our Contact Details:

Business Name: Amanat Properties

Email Address: amanatpropertiesltd@gmail.com

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

For Landlords:

Identity and Contact Information: Name, address, email address, phone number, date of birth (in some cases).

Property Information: Property address, property type, number of bedrooms, details of fixtures and fittings, photographs of the property.

Financial Information: Bank account details for rent payments.

Communication Data: Records of correspondence and communication with us.

For Prospective and Current Tenants:

Identity and Contact Information: Name, address, email address, phone number, date of birth, marital status, next of kin.

Financial Information: Bank account details, income details, employment information, credit history (obtained through referencing agencies with your consent).

Identification Documents: Copies of passport, driving license, or other forms of identification (collected securely and processed only when necessary for legal and verification purposes).

Property Preferences: Information about the type of property you are looking for or renting.

Tenancy Details: Lease agreements, rent payment history, guarantor information (if applicable).

Communication Data: Records of correspondence and communication with us.

Website Usage Data: IP address, Browse activity on our website (see our Cookie Policy).

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

For Landlords:

To assess the suitability of your property for our rent-to-rent scheme.

To enter into and manage our contractual agreement with you.

To process rent payments.

To communicate with you regarding your property and our services.

For record-keeping and administrative purposes.

To comply with legal and regulatory obligations.

For marketing purposes (with your consent, where required).

For Prospective and Current Tenants:

To assess your suitability as a tenant (including referencing checks with your consent).

To facilitate the viewing and application process for properties.

To enter into and manage your tenancy agreement.

To process rent payments and manage deposits.

To communicate with you regarding your tenancy, property maintenance, and other related matters.

For record-keeping and administrative purposes.

To comply with legal and regulatory obligations.

For security purposes (e.g., managing access to properties).

For marketing purposes (with your consent, where required).

4. Legal Basis for Processing Your Personal Data

We will only process your personal data when we have a lawful basis to do so. These bases may include:

Contract: Where processing is necessary for the performance of a contract with you (e.g., our rent-to-rent agreement with landlords, tenancy agreements with tenants).

Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests (e.g., marketing our services to landlords, ensuring the security of our properties, preventing fraud).  

Consent: Where you have given us your explicit consent to process your personal data for a specific purpose (e.g., for certain marketing communications). You have the right to withdraw your consent at any time.

Legal Obligation: Where processing is necessary for us to comply with a legal obligation (e.g., reporting to regulatory authorities, complying with tenancy deposit scheme requirements).

5. Who We Share Your Personal Data With

We may share your personal data with the following categories of recipients:

Service Providers: Third-party service providers who provide services on our behalf, such as:

Referencing agencies for tenant checks.

Maintenance contractors for property repairs.

Payment processors for handling financial transactions.

IT support providers for website and system maintenance.

Marketing service providers.

Regulatory and Legal Authorities: Where required by law, we may share information with government bodies, law enforcement agencies, and other regulatory authorities.

Client Money Protection (CMP) Scheme: If applicable, details of your tenancy and deposit may be shared with our CMP scheme provider:

Tenancy Deposit Scheme (TDS): We will share your deposit details with the relevant government-approved TDS scheme:

Property Redress Scheme: If applicable, details relating to complaints may be shared with our redress scheme provider:

6. How Long We Keep Your Personal Data

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.  

Typically, we will retain landlord and tenant data for the duration of our contractual relationship and for a reasonable period thereafter to deal with any potential claims or queries, and to comply with legal obligations.

7. Your Rights

Under data protection law, you have several rights regarding your personal data, including:

The right to access: You can request a copy of the personal data we hold about you.

The right to rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.  

The right to erasure: You can ask us to delete your personal data in certain circumstances.  

The right to restrict processing: You can ask us to limit the processing of your personal data in certain circumstances.

The right to data portability: You can ask us to transfer your personal data to another organisation in a structured, commonly used, and machine-readable format.

The right to object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.  

The right to withdraw consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.  

The right to lodge a complaint with the Information Commissioner's Office (ICO): If you have concerns about how we are processing your personal data, you have the right to complain to the ICO, the UK supervisory authority for data protection issues.

To exercise any of these rights, please contact us using the contact details provided in section 1.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your Browse experience and for analytical purposes.

9. Links to Other Websites

Our website may contain links to other websites. Please note that we have no control over the content or privacy practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on our website, and the date of the last update will be indicated at the top of the policy. We encourage you to review this policy periodically.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please do not hesitate to contact us using the details provided in section 1 or click the contact us button at the top or bottom of this page